Customers, loyalty and CRM
A customer record built at the counter, loyalty points, packages and memberships, gift cards and wallets, house accounts, referrals and feedback, all tied to the same bills.
Know every regular. Bring back the ones who stopped coming.
A profile from the first bill
Phone, birthday, anniversary, lead source and consent captured at the till; visits, spend and average bill build up on their own.
Retention you can see
Repeat guests, guests lapsed after 90 days and your most loyal, so you know whom to call back.
House accounts
Regulars and companies on credit, with limits, an oldest-first unpaid list and statements.
Everything in customers, loyalty and crm
14 featuresProfiles
- Find or create by phone, with email, GSTIN and address
- Gender, birthday, anniversary, lead source, referred by
- SMS, email and WhatsApp consents
- Visits, spend, average bill and store credit on the till
- Trade fields: beat, grade, group, bill-to and ship-to
- Customer directory with lifetime spend and last visit
- Log a walk-out who didn't buy, for follow-up
Credit
- House accounts with credit limits
- Unpaid bills oldest first
- Statements and payments with reference
Growth
- Post-visit rating at the till
- Feedback console with low-rating filter
- Lead-source report
- Retention: repeat, lapsed after 90 days, most loyal
On the way
Coming soon- WhatsApp bills and reminders
Works with
Back office
Loyalty, memberships and gift cards
Reasons to come back, redeemable at every counter.
11 featuresBack office
Pricing, offers and discounts
Offers that drive visits, with limits that protect margin.
19 featuresFront of house
Appointments and salon
From booking to bill to stylist payout.
18 featuresSee it on your own menu.
We load your menu or catalogue and walk you through a busy hour, the day close and the reports.